Virtual Summit
Online Event June 9-13, 2025
Building off the success of previous virtual events that provided increased access to online learning and educational opportunities for volunteers and staff within our member clinics, the VAFCC's Virtual Summit will offer a diverse array of content tracks. Free and open to all clinic staff and volunteers.
Monday, June 9: Workplace Well-Being Essentials Track
This track is facilitated by VITAL WorkLife, a leading provider of mental health and well-being services. Sessions will NOT be recorded.
- 9:00-10:00am - A Guide to Emotional and Mental Health Well-Being with Janet Jacobs, VITAL WorkLife
- This session will focus on building skills and awareness for recognizing and addressing mental and emotional health needs of employees. Often not knowing how to bring up sensitive subjects prevents managers and supervisors from supporting employees and providing resources that are available. We learn practical ways to address mental and emotional health and how to refer employees for support. We will also gain an understanding of the impacts of compassion fatigue and learn ways to build and sustain resilience.
- 12:00-1:00pm - Working Effectively with Others: Addressing Conflict and Incivility with Casey Johnson, VITAL WorkLife
- Managing conflict and civility are business-critical skills employees need to demonstrate and may be more important than any other skill set they are asked to master. This session goes beyond defining incivility and conflict in the workplace and prepares managers to think about and deal with potential conflict situations both in person and in the virtual world. Attendees will understand the barriers to organizational and individual approaches to addressing incivility and conflict, gain tools and approaches to addressing the conflict continuum and its two extremes (aggressive and passive employees), and leave with methods to effectively resolve conflict and create a culture of civility among employees.
- 3:00-4:00pm - A Roadmap to Thriving in the Wake of Change with Sarah Prom, VITAL WorkLife
- In a time of unprecedented change, organizations and employees feel the consequences of both the pace and enormity of constant change. While many organizations focus on goals, objectives and processes, most change management experts agree that the most critical element to a thriving organization is employee engagement and buy-in. This session will address those processes and provide concrete strategies to overcome barriers and help employees deal effectively with change. Attendees will understand individual dynamics around acceptance of and resistance to change (and how they manifest themselves in teams and workgroups), explore the stages of change and how to address barriers in each, and receive concrete plans for managing change and engaging your employees at the same time.
Tuesday, June 10: Community Health Worker Track
This track is facilitated by the Virginia Health Workforce Development Authority (VHWDA), dedicated to ensuring that Virginia has an optimal healthcare workforce through research, education, and collaboration. Sessions will be recorded.
- 9:00-10:00am - Introduction to CHWs with Henry Lewis, VHWDA
- This session will introduce participants to the critical role Community Health Workers (CHWs) play in advancing health equity and improving health outcomes across the U.S. healthcare system. Attendees will gain an understanding of the history and evolution of CHWs, from their grassroots origins to their growing presence in formal healthcare and public health settings. The session will highlight the impressive return on investment (ROI) CHWs provide through cost-effective, culturally competent care that reduces hospital readmissions and improves chronic disease management. Special attention will be given to the expanding use of CHWs in public health, particularly within clinical settings.
- 12:00-1:00pm - CHW Development with Henry Lewis, VHWDA
- This session will explore the evolving roles and responsibilities of CHWs as essential members of the healthcare workforce, highlight the importance of clear role definitions, scope of practice, and the diverse settings in which CHWs operate. Participants will gain insight into effective training models and professional development opportunities that support CHWs in building core competencies and advancing their careers. The session will also emphasize the critical role of cultural competency and ethical practice in community-based care, equipping CHWs with tools to foster trust, respect, and equity in the communities they serve.
- 3:00-4:00pm - CHW Supervision with Henry Lewis, VHWDA, and Phyllis Wolf, Carilion Clinic
- This session will focus on the essential components of effective supervision and program management to support and sustain a strong CHW workforce. This session will cover strategies for clear, consistent communication and constructive feedback between CHWs and supervisors, fostering a supportive environment that promotes professional growth and accountability. Attendees will explore supervisory considerations unique to CHWs, including balancing autonomy with guidance and addressing challenges in diverse work settings. Attendees will gain practical tools for evaluating CHW performance and program outcomes, along with best practices for developing and scaling high-quality CHW programs that align with organizational goals and community needs.
Wednesday, June 11: Cardiometabolic Education Track
This track is facilitated by Novo Nordisk, a global healthcare company with more than 100 years of innovation and leadership in cardiometabolic care. Sessions will NOT be recorded.
- 9:00-10:00am - Metabolic Dysfunction-Associated Steatohepatitis (MASH) Disease Education with Lydia Wang, Novo Nordisk
- Metabolic Dysfunction-Associated Steatohepatitis (MASH), previously known as Non-Alcoholic Steatohepatitis (NASH), is a chronic liver disease characterized by fat accumulation, inflammation, and scarring in the liver, often linked to metabolic conditions like obesity and diabetes. It's a more severe form of Metabolic Dysfunction-Associated Steatotic Liver Disease (MASLD), formerly known as non-alcoholic fatty liver disease (NAFLD). MASH is progressive and can lead to serious complications like cirrhosis, liver failure, and liver cancer if not managed properly. MASH disease overview, pathophysiology, and evidence/guideline directed management will be shared.
- 12:00-1:00pm - Expanded Use of GLP-1RA with Akilah Parks, Novo Nordisk
- GLP-1 Receptor Agonist are increasingly used for diabetes and obesity treatment, with evolving understanding of their benefits and risks. This session will cover the expanded use of GLP-1RA for the treatment of diabetes related comorbidities.
- 3:00-4:00pm - Women's Health & Obesity with Brianne Shokri, Novo Nordisk
- Obesity affects nearly every organ system in the body. Some obesity-related concerns are specific to, or especially pronounced, in women. A better understanding of how obesity may impact women can help lead to improvements in their overall health. This session will explore the complex relationship between obesity and women's health.
Thursday, June 12: Communications Track
This track is focused on improving communications efforts within healthcare clinics who are trying to reach a variety of audiences including patients, supporters, and other stakeholders. Sessions will be recorded.
- 9:00-10:00am - Demonstrating Impact through Stories with Tom Morley, Snowflake Consulting, and Kelly Garrity, Savvy Generalist
- This session will explore how clinics can use storytelling to demonstrate their impact in improving health outcomes for vulnerable patients and communities. Participants will learn how to select the right stories to emotionally engage supporters and prospective donors. Gain insights on how to convey the importance of your services in personal terms and persuasively ask for what is needed to continue to be a resource for the community -- even with limited staff and time. As public policies shift and potential funding reductions become a reality, communicating impact to current and prospective donors will become more support than ever.
- 12:00-1:00pm - Building & Sustaining Your Communication Efforts with Daniel Carrigan, Kelley + Co.
- In this session, we'll explore how clinics can develop communications priorities, identify audiences and build a consistent content engine with limited resources. We'll also dive into platform selection based on your audience, staff capacity and communications goals.
- 3:00-4:00pm - A Cost-Effective Guide to Marketing Communications for Patient Outreach with Daniel Carrigan, Kelley + Co.
- In this session, we'll explore low-lift tools and time-saving practices to support achievable communication efforts geared towards patient access and education that don't require a big budget. We'll also dive into compelling messaging and delivery to ensure your communications resonate with current and prospective patients.
Friday, June 13: Fund Development Track
This track is facilitated by the Curtis Group, an experienced fundraising consultancy providing strategic, customized work to approach, cultivate and solicit funds for your nonprofit organization. Sessions will be recorded.
- 9:00-10:00am - Fundraising in a Shifting Landscape: Trends & Strategies for Uncertain Times with Abby Webster, The Curtis Group
- Join for an insightful discussion on the latest fundraising trends informed by newly released data from The Giving Institute, The Generosity Commission, and the Giving USA Foundation, among other findings. Drawing on lessons from past challenges, we'll provide practical strategies nonprofits can implement today, including assessing risk and vulnerabilities, diversifying revenue streams to build resilience, strengthening relationships to foster donor trust and long-term commitment, and engaging board members before there is a crisis. Whether you are facing financial uncertainty or simply want to future-proof your fundraising strategy, this session will equip you with the insights and tools you need to sustain your organization.
- 12:00-1:00pm - Strengthening Your Board's Role in Fundraising with Keith Curtis, The Curtis Group
- Nonprofit boards play a key and multi-faceted role in supporting your organization’s mission and promoting its sustainability. The Curtis Group’s extensive work with nonprofits has provided us the opportunity to interact with a wide variety of nonprofit boards of different sizes and levels of experience. This training will bring that experience to the table and help you better understand how successful nonprofit boards operate, how to build an effective fundraising board, key traits to look for in potential board members, the board’s role in major gift fundraising as well as how to orient the board and prepare them for their role in fundraising.
- 3:00-4:00pm - Real Conversations with Major Donors with Rachel Kimble, The Curtis Group
- Wondering what you could and should be doing today to prepare for a stronger major gift program tomorrow? Even during these constantly changing times, the fundraising cycle works (cultivation-solicitation-stewardship) but what does this cycle look like in practice? This practical presentation will show you the proven steps to have meaningful conversations and build stronger relationships with your donors by keeping them engaged and properly communicating expectations.
Registration:
Summit registration will open on April 17, 2025, and will close on June 6, 2025. All applicable registration fees must be paid in full and in advance.
Member Registration:
- $0: Registration no required for VAFCC members to participate, please contact us for session information.
Non-Member Registration:
- $100: Organizationally-based so only one register required for all organizational personnel to participate.
Generously Supported By:
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The Virginia Association of Free and Charitable Clinics (VAFCC) serves as the organized voice of the Commonwealth's healthcare safety net, leading the way to a Virginia where all people have access to comprehensive, quality healthcare. We are excited to offer you the opportunity to partner in our work to support Virginia’s network of free and charitable clinics and those who fall through the gaps.
Interested in becoming a sponsor? Please contact Rebecca Butler at 804.340.3434 or email rbutler@vafreeclinics.org to discuss opportunities.
